Order policy

As on Greengabes, my store here is also not an automated store. Or not yet.
I love to be in personal contact and I sincerely believe in a friendly kind of business. I do my best to find out the most meaningful way to send your goods to you, reasonable prices and flexible delivery options.
If you need them to be sent as quick as possible or if you have time and prefer to save a bit, you can choose!
I treat my customers the way I would like to be treated myself.

So, please order your goods using the order list. I will receive it and will answer as quick as possible with an estimation concerning the various delivery options. I will also let you know, if your order’s weight is slightly over the limits of a category or if it is recommendable to add a bit to get a better balance between delivery fees and goods volume.

After receiving your final OK, I will edit and send a PayPal invoice which you can pay via your PayPal account or via credit card. Payment per bank transfer is possible too.
After receiving your payment, I will send off the goods, letting you know the tracking number of your parcel.

I am sending through the postal system.

Delivery will be from Japan. There are 3 ways of transportation to countries outside of Japan:

EMS: this is the safest and quickest way to deliver your order. It takes 3 to 5 days to most countries, the parcel can be tracked and is completely insured.

SAL: a kind of economy delivery. It takes up to 3 weeks to most countries, the parcel can be tracked and is partially insured. An insurance can be added, depending on the volume.

Surface:  usually takes 3 months by ship, the parcel can be tracked and is partially insured. An insurance can be added, depending on the volume.

Deliveries inside of Japan are handled with the useful "chakubarai" system. You just pay the goods via invoice, the delivery fees you pay to the delivery person.

 

A packing fee of ¥ 500  is added to your total amount. Big volumes might require a higher packing fee.
We will deliver promptly and timely after receiving your payment.

Packages will go through customs check in your country. Please be aware that costs for import and duty tax may arise. The responsibility for import and duty costs are on the recipient's side.

If you have any question concerning payment, delivery or our products, please feel free to do so:

I am here for you anytime!

 
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